College Student Interview

Me: What do you like about these packets?

Gina: I like the colors, the design on the duck sauce. It’s neat. I like the way they feel. They’re squishy. 

Me: Have you ever eaten with these packages? And have you faced any problems?

Gina: Yes, the soy sauce. Whenever I tear it open it gets all over my hands or sometimes it doesn’t fully tear and I can never get it open.

Me: When you use the soy sauce, do you normally use the whole packet?

Gina: Yes, however, it’s decieving because it looks like a lot but I always need to use more than one packet.

Me: Have you ever tried to pour using it?
Gina: Yes. I have to find somewhere to put it and it gets everywhere.

Me: What is the main thing you would change about this product?

Gina: Sometimes they are absolutely impossible to open. There needs to be a slit or something to help you open them.